SUZUKI MARINE RECENTLY HONORED WITH 2019 CUSTOMER SATISFACTION INDEX (CSI) AWARD (USA)
Suzuki Motor of America, Inc.’s Marine Division was recently honored with the 2019 Customer Satisfaction Index (CSI) Award presented by the National Marine Manufacturers Association (NMMA), USA.
The prestigious Marine Industry CSI Award — which Suzuki has received every year since it began working with CSI in 2006 — is given annually among boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their customers.
Award recipients are selected for having achieved a 90-percent or higher customer satisfaction rating over the program year (2019), based on information provided by actual customers purchasing a new boat or engine during this period.
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