Suzuki's dealers are invaluable as they provide the facilities in making Suzuki's products and services available to the public. Dealer stores display our products while their personnel handle the purchase, delivery and after-sales tasks. The customer's lifelong relationship with Suzuki's begin at the dealership.
At the helm of Suzuki's nationwide dealership network are it's 3S Shops, one-stop, full-service shops that cater to customer's requirement on purchase of Suzuki motorcycles and spare parts, and availability of a service shop all in one convenient location. A complete model line-up is displayed so customers can readily choose the model that best fit his needs, requirements and taste. Friendly and competent shop employees are trained to correctly and quickly answer all inquiries and concerns on Suzuki's models and shop services. Mechanics are factory-trained and prepared to do maintenance or service repair on all models, while using specialized tools and equipment. Shop facilities observe lay-out and design standards so customers can shop in attractive, clean, and comfortable surroundings. Furthermore, flexible financing schemes are available to meet cutomer's payment requests and earning capacity. Essentially, 3S Shops are places for customers to experience the "delightful" world-wide Suzuki brand, and encounter the highest level of professional service ensuring utmost cutomer satisfaction.
SMC, which pertains to Suzuki Moto Center is intended for valued partners who owns and manages Multibrand Motorcycle Shops across the country. It aims to support shop upgrades that will provide full customer assistance in form of unprecedented after sales service which creates mutual benefits for our companies. Its main objectives are to increase customer confidence by increasing visibility of after sales support within the dealer shop, to increase dealer confidence by supporting capability of dealer shop to render competitive after sales service and to strengthen dealer image and Suzuki brand image within the territory of operation.